Submit a request

If you are a Login.gov user (e.g., Social Security) and you need support logging in or creating an account, please DO NOT submit a request here and go to login.gov/contact.

Please start by selecting your type of request below. Operating hours are Monday to Friday 9:00 am to 4:00 pm ET. We target a 2 day or faster response time. We recommend you review our support materials before submitting a support question.

Do not include any personal information (PII) in your requests.

How can we help you today?

Your email address

Subject

Application Name(optional)

The application this request is related to

Application URL(optional)

The production URL of the application

Program Management POCs(optional)

Program Management Points of Contact (names, titles, emails, and phone numbers), e.g.,: First Last - Program Manager - first.last@agency.gov - (555) 555-5555

Issuer

The unique issuer name can be found on the portal configuration page as "Issuer:" (e.g., urn:gov:gsa:...)

Description

Please enter the details of your request. A member of our team will respond as soon as possible. For an integration change request, please specify the exact changes that you would like made to the production configuration.

Decommission Reason(optional)

If "Other", please provide a brief explanation below

Other reason (short answer)

Please let us know your agency's reason for decomissioning the integration with Login.gov.

Decommission Attestation

I attest that my agency/application will have a page to redirect their users to an appropriate help desk or link and will not direct users to the Login.gov contact page

Attachments(optional)

Add file or drop files here