Knowledge Base

User support

• User support overview
• Launch announcement email template
• Answering common user questions about Login.gov

Our program

• Login.gov fact sheet
• Partnering with Login.gov
• Determining your assurance level
• Reporting
• Accessibility & Section 508

Authentication

• Authentication overview
• Face or Touch Unlock
• reCAPTCHA
• Customizing MFA configuration
• MFA Limitations

Identity verification

• Identity verification overview
• Enhanced identity verification with biometric facial matching (IAL2)
• In-person identity verification
• Identity verification failures
• Requirements for identity verification
• Updating verified information

See all 7 articles

Integration experience

• Integration experience overview
• Integration examples
• Security experience

Fraud controls

• Fraud controls